Welfare Benefits Overview

• Overview of Welfare Benefits system
• Supporting clients to claim benefits
• Sources of benefit information and advice

This one day course is for workers or volunteers who would like to know more about
welfare benefits in order to inform their work. This one-day course gives
an overview of the welfare benefits system, how people can be supported to
access benefits, spotting potential pitfalls and problems and where to go for
advice. (Please note it will not cover giving legal advice on benefits).

This free course is available to organisations who are involved in signposting in
their community.

Course Objectives:

By the end of the session you will be able to:

• Identify a range of common benefits, main features and common problems with claiming benefits
• Identify sources of advice, info and support
• Describe time limits for challenging benefits
• Understand the main aspects of welfare reform
• Describe main issues with Housing Benefit and two other benefits: Pension Credit and ESA
• Identify other income maximisation possibilities for clients on benefits and/or low incomes

To request this training course, please contact us.