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Advice

  • Citizens Advice North Somerset

    Provides independent, free, impartial and confidential advice on money and debt issues. Face-to-face sessions are held in Weston-super-Mare, Nailsea, Portishead, Clevedon and Pill. Telephone advice line available.

    Address
    Badger Centre, 3-6 Wadham Street Weston-super-Mare BS23 1JY
    Contact Info
    t: 03444 111 444 (10am-2pm, Mon-Fri)

    Suitable for: Everyone

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  • Age UK Somerset

    Provides information, advice, welfare benefits and advocacy casework to older people aged 60+ across North Somerset. There is a helpline, website and drop-in events throughout North Somerset.
    Address
    Ash House, Cook Way, Bindon Road Taunton TA2 6BJ
    Contact Info
    t: 0845 643 4621 (9am-5pm, Mon-Fri) e: IandA@ageuksomerset.org.uk

    Suitable for: People aged 60+

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  • North Somerset Armed Forces Advice and Support Service

    The transition from service to civilian life can be full of questions. This Service offers support, advice and guidance in a number of key areas such as housing, benefits, education, monetary issues, health and training. A drop-in service is being established in Clevedon on Thursday mornings.
    Address
    Badger Centre, 3-6 Wadham Street Weston-super-mare BS23 1JY
    Contact Info
    t: 01275 888 875 e: armedforces@nscab.org.uk

    Suitable for: Anyone who has served in the forces and their immediate family

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Self-help

  • Citizens Advice – Money & Debt

    Self help from Citizens Advice (formerly known as Adviceguide). Dealing with money issues can sometimes be off-putting, but if you don't understand how things like credit or mortgages work, you could end up losing out financially or getting yourself deeper into debt.
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  • Age UK – money matters

    Guides and factsheets aimed at keeping you informed on information surrounding money matters. Guides are short and easy to digest giving a comprehensive overview of a subject. Factsheets are longer, more detailed and aimed at professionals.
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  • Debt Advice Foundation

    A registered national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit and debt. Because we're a debt charity, you can be sure that the advice we provide is impartial and based solely on what is best for you.
    Contact Info
    t: 0800 043 40 50 (8am-8pm Mon-Fri, 9am-5pm Sat)

    Suitable for: Everyone

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  • National Debtline

    National Debtline is a free, confidential, debt advice service for people in England, Wales and Scotland, run by the charity the Money Advice Trust. On the website you’ll find guides, fact sheets, budget tools, sample letters to help you deal with your debts. You can also call the helpline get free expert debt advice over the phone and on the website via webchat.

    Contact Info
    t: 0808 808 4000

    Suitable for: Everyone

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  • Pensions Advisory Service

    The Pensions Advisory Service (TPAS) works to make pensions accessible and understandable for everyone. They provide independent and impartial information and guidance about pensions, free of charge, to members of the public via their telephone helpline and on their website. They can help with all pension matters covering workplace, personal and stakeholder schemes and also the State Pension. They answer general questions, help with specific queries and offer guidance for people with complaints about their private pension scheme.
    Contact Info
    t: 0300 123 1047

    Suitable for: Everyone

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  • Stepchange Debt Charity

    A national charity which offers free debt advice over the telephone and information on their website. Their self-help Debt Remedy tool can give you a debt solution tailored your individual circumstances.
    Contact Info
    t: 0800 138 1111

    Suitable for: Everyone

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Support

  • Centre for Sustainable Energy

    Offers advice and support to households that are struggling to keep their homes warm, have damp or mould,  have problems with their energy bills, or just want to be more energy efficient. We offer practical advice on how to get the best from your existing heating systems, can help you to access grants for home improvements or to clear fuel debt and support in negotiating with landlords and energy suppliers. You can e-mail or call our freephone number for advice and we are available to talk to groups or attend events. Home visits are available for those who need them.
    Address
    3 St Peter's Court Bedminster Parade Bristol BS3 4AQ
    Contact Info
    t: 0800 082 2234
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  • Rethink Mental Illness

    Provides a housing-related floating support service for individuals with dementia or memory problems.
    Contact Info
    t: 0300 5000 927 (10am-2pm, Mon-Fri)

    Suitable for: People with mental health issues

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  • Stroke Association

    Advice, information and communication support service for people affected by strokes.
    Address
    Postal address: c/o North Somerset PCT, CASTLEWOOD 2nd Floor, Tickenham Road East, Clevedon BS21 6FW
    Contact Info
    t: 0303 3033 100 (9am-5pm, Mon-Fri) e: info@stroke.org.uk

    Suitable for: People affected by strokes

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  • Support Alliance

    The Support Alliance provides flexible and responsive support to vulnerable people with housing related support needs and is committed to empowering customers to develop the skills and confidence to live independently. Available to people who live in North Somerset, Floating Support can be provided irrespective of their landlord or tenure and is focussed on the individual and their support needs. Drop-ins are held around North Somerset. For an up-to-date list, visit this page. There are three partnerships - Support Alliance, Older Persons Support Alliance and Crossroads Alliance.
    Address
    40 Martingale Way Portishead BS20 7AW
    Contact Info
    t: 0300 123 9121 e: supportalliance@alliancehomes.org.uk

    Suitable for: Anyone who needs floating support

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  • Vision North Somerset

    Support blind and partially sighted people and helping them to remain independent by offering practical and emotional support, help with claiming benefits to which they are entitled, reducing loneliness and isolation via our social clubs and befrienders, representing people with sensory loss in the design and delivery of our services and ensure their voice is heard.
    Address
    3 Neva Road Weston-super-Mare BS23 1YD
    Contact Info
    t: 01934 419393

    Suitable for: People with vision or hearing loss

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